Terms of Service

Welcome to revideo.ai. These Terms of Service (the "Terms") govern your accessto and use of the website https://revideo.ai and the services provided through it (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use the Service.

The Service is owned and operated by PE Shkriaba Olga Sergey, registered at: Armenia, Yerevan, Davit Malyan Street 31/7 0077 (the "Company", "We", "Us" or "Our"). You can contact Us at team@revideo.ai.

1. Definitions

"Service" means the revideo.ai website and the AI-powered tools available on it, including photo animation (bringing photos to life), talking avatars, and generation of video clips from photos and text prompts.

"User", "You" means any individual who accesses or uses the Service.

"Account" means a unique account created for You to access the Service or parts of the Service.

"Credits" means internal units of account used within the Service to pay for generations and other operations. Credits are granted with a Subscription or purchased as one-time top-up packs. Credits are not electronic money, have no independent monetary value, cannot be exchanged for cash and cannot be transferred to third parties.

"Subscription" means a recurring paid plan (such as Pro or Max) that grants You a certain number of Credits and access to Service features for each billing period, as described on the Pricing page.

"User Content" means photos, images, audio recordings, text descriptions (prompts) and any other materials You upload to or enter into the Service for processing.

"Output" means videos, images and other files generated by the Service based on Your User Content.

2. Eligibility and Accounts

2.1. You must be at least 18 years old to use the Service. By using the Service, You represent and warrant that You are at least 18 years old and have the legal capacity to enter into these Terms.

2.2. To access certain features You must create an Account by signing in with Your email address. You are responsible for maintaining the confidentiality of Your Account credentials and for all activity that occurs under Your Account.

2.3. You may not transfer, assign or sell Your Account to any third party. You agree to provide accurate information when creating an Account and to keep it up to date.

2.4. These Terms are addressed to individual consumers. If You wish to use the Service on behalf of a legal entity or for business purposes, please contact Us at team@revideo.ai to arrange a separate agreement.

3. The Service

3.1. The Service allows You to create videos from photos using artificial intelligence: animate photos, create talking avatars, and generate video clips from images and text prompts. The list of available features may change over time; the Company may add, modify or discontinue features at its discretion.

3.2. New users may be offered a free trial generation. The scope of the free tier (including watermarks on free Output) is determined by the Company and may change at any time.

3.3. The Company monitors the Service and carries out scheduled and unscheduled maintenance. We make reasonable efforts to minimise disruption; scheduled maintenance windows are not considered downtime of the Service.

3.4. Output and uploaded User Content are stored as a convenience feature only and not as a standalone data storage service. The Company does not guarantee indefinite storage of any files and recommends that You download important results promptly:

• for Users without an active Subscription (including free usage), Output and uploaded content are temporary and may be deleted by the Company at any time without prior notice;
• for Users with an active Subscription, Output is kept in the Account for the duration of the Subscription; after the Subscription ends, the Company aims to retain Output for approximately 30 days but does not guarantee any specific retention period.

3.5. The Company is not liable for the loss of Output and/or User Content deleted in accordance with this section or lost due to technical failures.

4. Subscriptions, Credits and Payment

4.1. Certain features of the Service are provided for a fee: recurring Subscriptions (Pro and Max plans), one-time Credit top-up packs, and one-time purchases such as unlocking a watermark-free version of a generated video. Current prices, plan contents and Credit amounts are listed on the Pricing page.

4.2. Payments are processed by Lemon Squeezy, Our payment processor and merchant of record. When You make a purchase, You are redirected to a secure checkout operated by Lemon Squeezy, and Your payment is also subject to Lemon Squeezy's own terms and privacy policy. The Company does not receive or store Your full payment card details.

4.3. Subscriptions renew automatically at the end of each billing period until cancelled. By starting a Subscription, You authorise recurring charges of the applicable Subscription fee for each renewal period. You can cancel auto-renewal at any time in the "Account" section of the Service or via the billing portal; in that case the Subscription remains active until the end of the current paid period and is not renewed afterwards.

4.4. If a renewal payment cannot be collected (for example, due to insufficient funds), the Subscription may be suspended or treated as cancelled from the beginning of the unpaid period.

4.5. Credits granted with a Subscription are valid during the paid billing period and expire at the end of that period, unless stated otherwise in the plan terms. Credits purchased as top-up packs are valid as described on the website at the time of purchase.

4.6. The cost of each generation or operation in Credits is shown in the Service interface before You run it. The Company may change the Credit cost of operations, including depending on the type of operation and the AI models used. Such changes do not affect generations already completed and do not reduce Credits already granted to You.

4.7. The Company may change plan prices and contents. Changes do not affect periods You have already paid for; renewals are charged at the price in effect at the time of renewal.

5. Refunds

5.1. The Service provides digital content, and access to features and Credits is granted immediately after payment. By making a purchase, You acknowledge that the performance of the service begins immediately.

5.2. For Subscriptions, You may request a refund within 7 days of the charge by contacting Us at team@revideo.ai with Your payment details. The refunded amount may be reduced by the value of Credits already spent and by costs actually incurred (including non-refundable fees of payment systems and costs of third-party AI providers for completed generations). If all purchased Credits have been spent, the refundable amount may be zero.

5.3. For one-time purchases (Credit top-up packs, watermark-free unlocks): if no part of the purchase has been used (no Credits spent, watermark-free video not delivered), You may request a refund within 14 days of payment. Once the digital content has been delivered or Credits have been spent, such purchases are generally non-refundable, except where a refund is required by applicable law or granted by the Company on a case-by-case basis.

5.4. Refunds are issued via Lemon Squeezy to the original payment method within the timeframes set by the payment system and the issuing bank.

5.5. If Your Account is suspended or terminated due to Your violation of these Terms, the Company may withhold the value of services already rendered and costs actually incurred; any remaining amounts are handled in accordance with this section and applicable law.

5.6. Nothing in this section limits any mandatory rights You have as a consumer under applicable law, including, if You are a European Union consumer, mandatory provisions of EU consumer law.

6. User Content

6.1. You retain all rights You hold in Your User Content. By uploading User Content, You grant the Company a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process and modify Your User Content solely to the extent necessary to provide the Service to You, including transferring it to third-party AI providers for processing.

6.2. By uploading User Content, You represent and warrant that:

• You own or have obtained all rights, licences and permissions necessary to upload and process the User Content;
• where the User Content depicts identifiable people other than You, You have obtained their consent (or the consent of their legal guardians) to the upload and AI processing of their likeness;
• the User Content and its processing by the Service do not violate any applicable law or the rights of any third party, including copyright, privacy, publicity and personality rights.

6.3. You are solely responsible for Your User Content and for Your use of the Output. You must not use the Output to deceive or mislead others, including presenting AI-generated media as authentic footage of real events, or in any way that violates applicable law or the rights of the person depicted.

6.4. The Company may (but is not obliged to) review, filter or moderate User Content and Output, including by automated means. The Company reserves the right, at its sole discretion, to refuse to process, remove or block any User Content or Output, and to suspend or terminate the Account of any User who violates this section.

7. Prohibited Uses

You agree not to use the Service to upload, create or distribute content that:

• is unlawful, or infringes the rights of any third party;
• depicts or sexualises minors in any way, or constitutes pornographic or other NSFW material;
• promotes violence, cruelty, hatred or discrimination on the grounds of race, ethnicity, sex, religion or social status;
• is intended to deceive (including non-consensual "deepfakes"), defames a person, or uses a person's likeness without their consent;
• impersonates any person or organisation, including employees of the Service, without authority;
• encourages illegal activity or harms minors in any way.

In addition, You must not:

• use bots, scrapers or other automated means to access, copy or monitor the Service or circumvent its technical limitations (including free-tier limits);
• interfere with the proper working of the Service, attempt to gain unauthorised access to its systems or networks, or probe its security or authentication mechanisms;
• introduce viruses, worms, malware, trojan horses or other harmful code into the Service;
• resell or commercially exploit the Service without the Company's consent.

8. Intellectual Property

8.1. The Service and its content (excluding Your User Content), including software, design, interfaces, text, graphics, logos and trademarks, are owned by or licensed to the Company and are protected by applicable intellectual property laws. You may not copy, reproduce, distribute or create derivative works from them without the Company's prior written consent.

8.2. As between You and the Company, and to the extent permitted by applicable law, the Company does not claim ownership of the Output generated from Your User Content. You may use the Output for personal and commercial purposes, provided such use complies with these Terms and applicable law. You are solely responsible for the lawfulness of Your use of the Output.

9. AI Processing and Third-Party Services

9.1. The Service processes User Content using artificial intelligence, including third-party AI models and cloud services, which may be located in various countries. By using the Service, You consent to such transfer and processing and confirm that You have the rights necessary for it.

9.2. AI-generated Output may contain inaccuracies, artifacts or incorrect elements. The Company does not guarantee that the Output will meet Your expectations or be suitable for any particular purpose.

10. Disclaimer of Warranties

The Service is provided to You "AS IS" and "AS AVAILABLE", with all faults and without warranty of any kind. To the maximum extent permitted by applicable law, the Company disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. The Company does not warrant that the Service will be uninterrupted, error-free or secure, or that any defects will be corrected.

11. Limitation of Liability

To the maximum extent permitted by applicable law, the Company's total liability under these Terms is limited to the amount actually paid by You through the Service during the 12 months preceding the claim or, if You have not made any purchase, 100 USD. To the maximum extent permitted by applicable law, in no event will the Company be liable for any indirect, incidental, special or consequential damages, loss of profits, loss of data, or damages caused by third-party services (including payment systems, communication providers and third-party AI providers). Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to You; in such cases, liability is limited to the greatest extent permitted by law.

12. Suspension and Termination

12.1. The Company may suspend or terminate Your access to the Service, without prior notice, if You breach these Terms, if required by law, or in the event of discontinuation of the Service or technical failure.

12.2. You may stop using the Service at any time and cancel Your Subscription in the "Account" section. Refunds upon cancellation are handled in accordance with Section 5.

12.3. The Company may temporarily suspend, restrict or discontinue the Service (in whole or in part) for technical, organisational or other reasons. Such suspensions do not constitute a breach of these Terms; any recalculation or refund in connection with them is made only in the cases described in Section 5 and required by applicable law.

13. Force Majeure

Neither party is liable for failure to perform its obligations caused by circumstances beyond its reasonable control, including natural disasters, fires, epidemics, military actions, acts of public authorities, failures of communication networks, hosting, data centres or power supply, and changes, restrictions or discontinuation of third-party AI services used to provide the Service. Performance is suspended for the duration of such circumstances without liability.

14. Governing Law and Disputes

14.1. These Terms are governed by the laws of the Republic of Armenia, excluding its conflict of law rules. If You are a European Union consumer, You will also benefit from any mandatory provisions of the law of the country in which You are resident.

14.2. If You have a concern or dispute regarding the Service, You agree to first try to resolve it informally by contacting Us at team@revideo.ai. We will respond to Your complaint within 30 calendar days.

14.3. If a dispute cannot be resolved informally, either party may bring it before the competent court in accordance with applicable law.

15. Changes to These Terms

The Company may amend these Terms at any time by posting the updated version on the website. The updated Terms take effect upon posting unless a later date is specified. If You do not agree with the changes, You must stop using the Service and may cancel Your Subscription before the changes take effect. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

16. Miscellaneous

16.1. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.

16.2. The Company's failure to enforce any right or provision of these Terms is not a waiver of that right or provision.

16.3. Feedback You submit about the Service is not confidential and may be used by the Company without restriction.

17. Contact and Company Details

Company: PE Shkriaba Olga Sergey.

Address: Armenia, Yerevan, Davit Malyan Street 31/7 0077.

Email: team@revideo.ai.